Receive ticket/s
Collect part/s
Go to rack location listed in ticket
Un-cable network switch
Remove switch from rack
Open switch
Locate and replace SSD and DIMM
Process logical transaction in ticket for SSD and DIMM
Close switch
Re-rack switch
Re-cable switch
Notify chat to begin provisioning
Repeat until all tickets are complete each day
Go to ERAD location to logically process SSDs
Return DIMMs to defective parts shelf and process logically
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