Job Description

We seek a qualified and experienced Medical Records Department Supervisor to join our team. As a Medical Records Supervisor, you will play a crucial role in ensuring the accuracy, confidentiality, and availability of patient medical records, in compliance with HIPAA and regulatory agencies. You will oversee a team of medical records staff and work closely with healthcare providers, administrative staff, and regulatory parties to maintain the highest standards of health information management.

Key Responsibilities:

• Provide leadership and guidance to the medical records department staff.
• Monitor the work flow, productivity and turnaround time of department.
• Respond to patient inquiries and concerns regarding their request for medical records.
• Conduct annual performance evaluations and provide training and support to enhance staff competencies.
• Acts as a resource throughout the organization on Health Information Management and as a liaison between the medical records department and internal/external stakeholders
• Oversee and assist with the timely and efficient processing of requests for reports and records, ensuring compliance with legal and regulatory requirements.
• Evaluates and prepares bi-weekly, and monthly reports indicating production levels and utilization of time and progress toward meeting established goals.
• Collaborate with healthcare providers to ensure complete and accurate documentation of patient encounters.
• Develop and maintain department policies around record release, retention, completion and reporting.

Required Experience:

• A minimum of two years of experience in the Medical Records field or related area. 
• Demonstrates initiative and self-direction, anticipates problems, and takes appropriate action. 
• Excellent organizational and communication skills and exceptional customer service. 
• Computer literacy and proficiency with Microsoft Office (Outlook, Word, Excel). 
• Candidate would be required to be flexible with hours as needed.

Preferred Experience: 

• An associate's or bachelor’s degree and supervisory/management experience. 
• Knowledge of records management and compliance requirements. 
• Registered Health Information Technician (RHIT) certification is a plus.

Hours:

• Full-time, Monday – Friday (9-5)

Compensation:

• Annual Salary (including location pay) is $64,400 and there is also a generous benefit package. 
• We are a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program. View our Benefits at Glance .

About US:
At The University Eye Center (UEC), an Article 28 Diagnostic and Treatment Center within the State University of New York, College of Optometry we are inspired to make a difference, and are committed to integrity and excellence. We welcome new ideas and encourage continuous improvement. We strive for a culture that regards people as professionals and will foster trust, commitment, consistency and results. We will strive to have a diverse, collaborative, team-oriented and results-oriented culture.

The State University of New York College of Optometry is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.

To view the College’s Annual Security Report, visit

About SUNY College of Optometry:

The State University of New York College of Optometry advances visual health and patient care through leadership in education, research and service. More than a half century ago a group of dedicated optometrists and benefactors came together to create an institution that would support optometric education, vision science research and extend quality vision care to all New Yorkers and the surrounding community. The State University of New York College of Optometry evolved from this mission. Since we opened our doors to our first class of students in 1971, the College has grown to become one of the leading optometric education and vision research centers in the world. The College houses the University Eye Center — one of the largest outpatient vision care clinics in the country—and engages in cutting edge research that is helping to shape the future of optometric care.

Job Tags

Full time, Flexible hours, Monday to Friday,

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