LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

OHVhSjd1ajNsNjNjb2VsblBlTFBRQkhlaUE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Advanced Bio-Logic Solutions Corp

Project Manager Job at Advanced Bio-Logic Solutions Corp

 ...This is a 100% Remote role. Internal title will be "Supplier Manager Job Details: Supplier Manager, R&D Supplier Management and Performance Analytics (SMPA) is responsible for oversight of outsourced services supporting Research and Development organizations and driving... 

Tarleton State University

Adjunct Instructor - Kinesiology - Department of Sport Science | Tarleton State University Job at Tarleton State University

 ...Applications accepted only online at The Department of Sport Science in the school of Kinesiology within the College of Education at Tarleton State University seeks to expand its pool of applicants for potential adjunct faculty positions primarily for its growing... 

GD Land Systems

Tool Gauge & Layout Inspector - Skilled Trades Job at GD Land Systems

 ...Responsibilities for this Position Position Title: Tool Gauge & Layout Inspector - Skilled Trades Location: Lima, OH, United States Category: Manufacturing Operations Job Type: Full-Time Country: United States State: OH City: Lima Remote... 

Teva Pharmaceutical Industries Ltd.

Intern - Environmental. Health, and Safety Job at Teva Pharmaceutical Industries Ltd.

 ...Who we are Together, were on a mission to make good health more affordable and accessible, to help millions around the...  ...12 week program, you will gain in-depth insight into the Environmental Health and Safety department. Supported by a mentor and experienced... 

Work With Your Handz

Skilled Trades Sourcing Recruiter Job at Work With Your Handz

 ...Starts Now: Join Us! We are looking for Sourcing Recruiters to join our team! Are you a Sourcing Recruiter who has worked in Skilled Trades or Light Industrial? Are you currently in a Metrics Driven working environment? If so, we would LOVE to talk with you! It is...