Job Description

KLH Industries is a family-owned precision machine shop specializing in custom-made, high-quality parts tailored to customer specifications. We offer a wide range of machining services, including EDM, CNC, waterjet, and advanced inspection capabilities, all designed to exceed customer expectations. Serving industries such as aerospace, defense, medical, and more, KLH has earned a reputation for reliability and excellence, with over 70% of our customers returning for repeat business within the same year.

Job Description

The IT Manager is responsible for the information technology and systems required to support the organization, including day-to-day execution. This role must be able to recognize the difference between strategy and execution and know when each is appropriate. As a member of the leadership team, the IT Manager contributes to overall business strategies and results while ensuring the company’s IT infrastructure remains secure, compliant, and efficient.

Responsibilities:

• Infrastructure
  • Lead small- and large-scale technology projects, including installation, upgrade, and maintenance.  
  • Manage technology assets, including inventory of hardware, software, and equipment.  
  • Maintain and optimize applications, including ERP and CAD systems.  
• Cyber Security
  • Ensure information systems comply with ITAR, NIST 800-53, NIST 800-171, and CMMC Level 2 controls.  
  • Review and develop system security plans (SSPs) and plans of action and milestones (POA&Ms).  
  • Develop new and mature existing information security policies and procedures.  
  • Verify and document the implementation of security controls necessary to achieve compliance.  
  • Initiate and lead ongoing information security maturity assessments and training.  
• Data Storage & Use
  • Design systems to collect, automate, and store data in a manner that is organized and accessible. 
  • Assist others in performing data-related tasks. Facilitate business intelligence actions and insights.  
  • Plans, develops, tests, and maintains a business continuity plan for all information systems.  
• Strategic Planning
  • Participate in strategic planning sessions with other leadership team members.  
  • Create and achieve goals and objectives that align with company strategy.  
  • Take an analytical and metrics-driven approach to create compelling narratives for solutions.  
  • Project manage major initiatives. Define the sequence and timeline of milestones.  
  • Participate in creating annual budgets and manage expenditures to operate within budgeted targets.  
  • Analyze complex business needs to recommend technology solutions.  

Qualifications

Experience & Education:

• At least 3 years of IT management experience is required; 5+ years, especially in a manufacturing environment, is a big plus.
• Familiarity with cybersecurity frameworks such as ITAR, NIST 800-53, NIST 800-171, and NIST CSF is required. Hands-on experience with CMMC Level 2 compliance is highly desirable.
• Strong background in technical support, with experience providing daily IT assistance. Experience managing an IT ticketing system is preferred.
• Proficiency in Microsoft technologies, including Office Suite and Exchange (on-prem), is required. Experience with MS SQL, SharePoint, Intune, and Purview is preferred.
• Familiarity with cloud infrastructure (AWS, Azure) and virtualization platforms (ESXi, Hyper-V), along with experience managing server technologies (Server 2012-2025), is required. Hands-on experience with Azure administration is preferred. Familiarity with Microsoft Radius, WSUS, and Entra is a plus.
• Networking expertise, including VLANs, subnetting, routing, VPNs, MFA, and DHCP, is required. Experience with Cisco, Fortinet, and Aruba is preferred.
• Experience with PowerShell, Python, and deployment automation is highly desirable.
• Ability to manage IT budgeting, vendor negotiations, and contract optimization is highly preferred.

Skills:

• Ability to adapt to shifting priorities, start and stop projects as needed, and execute company-driven initiatives effectively
• Strong collaboration skills to integrate IT into the overall business strategy and ensure alignment with company objectives
• Resourceful and creative approach to problem-solving, finding cost-effective solutions within budget constraints
• Strategic mindset with a process-oriented approach to IT planning, milestone tracking, and implementation
• Strong communication skills, with the ability to translate technical concepts into business terms and gain stakeholder buy-in
• Ability to navigate critical conversations, provide constructive feedback, and advocate for IT best practices
• Technical aptitude with a continuous learning mindset to stay current with evolving technologies

Additional Information

KLH doesn’t just build parts—it builds careers. Grow your skills and help shape the future of manufacturing with KLH as the IT Manager!

All your information will be kept confidential according to EEO guidelines.

info@panarogroup.com

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