Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

About the role

Reporting to the General Manager at Cruise Whitsundays, the Human Resource Manager plays a pivotal role in shaping a positive and forward-thinking employee experience that drives retention, development, and growth. This role is key to empowering the workforce, nurturing engagement, and working closely with leadership to foster a high-performing culture. As a passionate advocate for the company’s values, the Human Resource Manager embodies the Journey Beyond promise to “GO BEYOND,” ensuring the business attracts and retains top talent—people who truly love what they do.

This role will focus on engagement opportunities that increase employee motivation, job satisfaction and commitment. Be visual in the operation and take action in response to staff feedback and ideas.

Our Approach:

• We empower our leaders to Go Beyond, building the best teams by attracting, engaging, and retaining the very best people
• The personality of our team reflects as always safe, showing great energy, knowing our stuff, being yourself and loving what we do.
• Our HR Operations team is a role model for being inspired, high-performance and strong rhythm.
• We offer the best employee experience from the first interaction, removing complexity for our people at every opportunity.
• We effectively and efficiently resource the businesses with the right skills and capabilities to perform & grow. 

About you

When you join the team at Cruise Whitsundays, you are joining a community of people who are passionate about giving our guests the best experience and greatest memories from their visit. The role of the HRM is to support the people in the best way possible, so that they have all they need to be the best versions of themselves.

This role may suit a Senior HR Advisor or Business Partner looking to step up for their first leadership role. We have a great leadership team at CWS who are employee centric. We also have a full HR Operations team within the Journey Beyond group, ready to offer support and guidance in HR, Communications, Learning, Safety and Payroll.

To be successful in this role you will have / be

• Focus on engagement opportunities that increase employee motivation, job satisfaction and commitment.

• Be visual in the operation and take action in response to staff feedback and ideas.

• Lead HR projects and initiatives that align people strategies with business goals, ensuring timely and effective implementation.

• Champion for team culture and the employee lifecycle to ensure compliance and growth.

Requirements

• Qualifications in Human Resources or in a related discipline (essential).

• Minimum three (3) years in a Human Resource Business Partner/ Manager role in a fast paced, people centric environment.

• Demonstrated experience in shaping key value adding projects, related to HR initiatives.

• People leadership experience in a high-performance environment with proven interpersonal and communication skills.

Benefits

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Up to 50% off at the Cruise Café & Bar
• Up to 50% off the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

Applications will be processed in the order they are received, so don’t delay, apply now!

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