Job Description

We are recruiting for a leading generator service provider specializing in critical telecom systems that is looking for a District Manager. As District Manager, you will oversee operations, manage a team and ensure services meet the highest standards. The District Manager is responsible for overseeing service operations within the Eastern PA, NJ and DE territory, ensuring exceptional performance in generator maintenance and repair services. You will provide technical support, monitor and manage KPIs, handle P&L responsibilities, and ensure that all operational goals are met. This role combines remote work, office management, and occasional field visits, providing a dynamic and flexible environment.

Key Responsibilities

• Provide technical support to service technicians, troubleshooting issues related to generator systems and ensuring timely and accurate problem resolution.
• Lead and manage a team of service technicians and administrative staff, providing guidance, training and support to ensure high performance and adherence to company standards.
• Review and approve technician time sheets, ensuring accurate documentation of work hours, overtime and job completions.
• Track and assess key performance indicators (KPIs) related to service delivery, technician productivity, customer satisfaction and equipment performance.
• Oversee the territory’s financial performance, including managing budgets, controlling expenses and maximizing profitability.
• Occasionally visit job sites for site checks, quality assurance, client meetings and to assist in technical problem-solving.
• Develop and maintain strong relationships with key clients in the telecommunications industry, ensuring satisfaction and addressing any service-related concerns.
• Ensure adherence to all safety protocols and regulatory requirements, promoting a culture of safety across the territory.
• Identify areas for operational improvement, implement best practices, and ensure that service teams are equipped with the latest tools and technologies.

Qualifications

• Management experience in the power generation industry, with a preferably within the telecommunications industry.
• Strong technical understanding of generator systems and their maintenance.
• Proven experience in managing KPIs, P&L statements and operational performance.
• Excellent leadership, communication, and organizational skills.
• Ability to work independently and manage a hybrid work schedule.
• Must live in within or willing to relocate to territory (Eastern PA, NJ, DE).
• Valid driver’s license (work truck provided).

Benefits

• Competitive salary
• Work truck provided
• Comprehensive benefits, including retirement plan options
• Paid time off
• Remote/Hybrid - In office a couple days/week + work from home a few days/week + occasional travel throughout district for site checks and meeting with clients

Application Process

If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.

If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.

About Bemana

Bemana provides recruiting services to the nation’s equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.

Welcome to Bemana and we look forward to getting to know more about you.

Referral Program

Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we’ll send you a check if they get hired. Terms & conditions apply.

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