Job Description

About Us

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. 

Eagle Eye Networks is a dynamic, fast-moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture and your presence is essential for Eagle Eye Networks’ success. Learn more at  een.com .

Summary

Eagle Eye Networks is seeking a hands-on and detail-oriented Data Center Technician to join our infrastructure team. This role is critical to building and maintaining our cutting-edge data center environments, both locally and internationally.

We’re looking for someone with a solid understanding of server hardware, structured cabling, and Linux systems. You’ll be responsible for building, deploying, and supporting physical infrastructure, leading hardware installations, and contributing to ongoing automation and optimization efforts. The ideal candidate is proactive, adaptable, and excited to grow their skills while working on global-scale infrastructure.

Responsibilities

• Install, rack, and cable server and network equipment following industry best practices
• Troubleshoot and configure various types of server and storage systems (Network, motherboards, CPUs, RAM, drives, fans, etc.)
• Troubleshoot and resolve hardware, cabling, and connectivity issues independently
• Monitor system health, power usage, and cooling metrics; escalate anomalies and support airflow and power optimization
• Lead installation projects, rack layout planning, and ensure compliance with DC standards
• Script and automate repetitive tasks; contribute to internal tooling and automation libraries
• Maintain accurate asset tracking using DCIM tools (e.g., Nautobot)
• Ensure compliance with security protocols, including access control, and audit readiness
• Document work clearly and contribute to knowledge sharing through reports and playbooks
• Collaborate effectively with team members and stakeholders across regions
• Mentor junior technicians and assist in onboarding and training
• Travel occasionally, including international trips, as required

Experience

• Experience in data center or ISP environments preferred
• Strong knowledge of server hardware components and structured cabling practices
• Proficient in organizing copper, fiber, and power cabling within racks
• Basic networking knowledge and Linux command-line experience (bash, ssh, basic scripting)
• Familiarity with DCIM tools and best practices in data center infrastructure management
• Excellent troubleshooting skills and ability to work independently on complex technical tasks
• Willingness to travel occasionally, including internationally

Why work for Eagle Eye?

Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world’s premier venture capital firms. The work we do is essential in today’s world, as our systems are used to protect the health, safety, and welfare of people and property around the world.

• Medical Benefits:  We offer competitive medical, vision, and dental plans. Company offsets premiums.
• Taco Tuesdays:  Like breakfast tacos? You’re at the right place, because weekly breakfast tacos are provided.
• 401k plan  with company match!
• Weekly Lunch: Food is love. Especially when it is free.
• Snacks:  You will never go hungry.
• Culture: Innovation drives our vibe.
• Diversity:  We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business.
• Unlimited PTO:  We value our employees’ work/life balance and want you to spend the time off you need.

More About Eagle Eye Networks

Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.

Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Job Tags

Full time, Flexible hours,

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