Job Description

Love Solving Tech Puzzles? We’re Hiring! Are you the go-to tech expert in your circle? Do you light up at the chance to fix, tinker, or upgrade gadgets? If so, UBREAKIFIX in Sterling Heights, MI wants YOU on our team as a Cell Phone Repair Technician! Join a fun, fast-paced environment where curiosity is celebrated, teamwork is essential, and no two days are the same. At UBREAKIFIX, we don’t just repair tech, we restore peace of mind for every customer who walks through our doors. What You’ll Do: • Diagnose and repair smartphones, tablets, and more with precision and care • Deliver outstanding customer experiences from check-in to check-out • Stay up-to-date on the latest device trends and repair techniques • Collaborate with a supportive, tech-savvy team that thrives on challenges What You’ll Get: • A competitive starting pay of $16–$18/hr (based on experience and skill) • Hands-on training and career growth opportunities • A team culture that values innovation, learning, and FUN • The chance to turn your passion for tech into a meaningful career Ready to make an impact doing what you love? Apply today and let’s fix the world together—one phone at a time. Responsibilities: • Diagnose and repair hardware and software issues on various cell phone models. • Provide exceptional customer service by addressing customer inquiries and concerns professionally. • Maintain accurate records of repairs, parts used, and services provided. • Stay updated on the latest cell phone technology trends and repair techniques. • Ensure all repairs meet quality standards and are completed in a timely manner. Qualifications: • Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate. • Strong interest in consumer electronics and a passion for staying updated with the latest technology. • Excellent customer service skills with a focus on creating positive interactions. • Reliable, with a strong work ethic and high level of execution in all tasks. • Demonstrated humility and a willingness to learn and grow within the role. About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. Employee Benefits: Health Insurance: Comprehensive coverage for you and your familyOngoing Learning: Support for educational growthPaid Time Off: Time to recharge and excelFamily Leave: Paid leave for new parentsCompetitive Pay: Packages to meet financial goalsPerformance Bonuses: Incentives for outstanding workWe’re committed to quality repairs and supporting our team!

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